Cookie Policy
Last Updated: June 30, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit Speaking Genie. They help us provide you with a better experience by remembering your preferences, analyzing usage patterns, and improving our AI language learning platform.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the platform to function properly and cannot be disabled.
- Authentication: Keep you logged in and maintain session security
- Security: Protect against fraud and unauthorized access
- Load Balancing: Ensure optimal platform performance
- Voice Recording: Maintain recording session state and quality
2.2 Analytics Cookies
These cookies help us understand how users interact with our platform to improve the learning experience.
- Learning Progress: Track exercise completion and improvement patterns
- Usage Statistics: Monitor feature usage and platform performance
- AI Model Performance: Analyze accuracy and effectiveness of our AI feedback
- Error Tracking: Identify and fix technical issues
2.3 Preference Cookies
These cookies remember your choices to provide a personalized experience.
- Language Settings: Remember your target language and interface preferences
- Audio Settings: Store microphone and playback preferences
- Dashboard Layout: Maintain your preferred dashboard configuration
- Notification Preferences: Remember your communication choices
2.4 Marketing Cookies
These cookies help us show you relevant content and measure the effectiveness of our marketing.
- Educational Content: Suggest relevant learning materials and exercises
- Feature Recommendations: Highlight platform features that may interest you
- Campaign Tracking: Measure the effectiveness of our educational outreach
- Personalized Offers: Show relevant subscription and upgrade options
3. Third-Party Cookies
Some cookies are set by third-party services we use to enhance our platform:
- AI Service Providers: Voice processing and machine learning services
- Analytics Services: Google Analytics and similar platforms for usage insights
- Payment Processors: Secure handling of subscription and payment information
- Support Tools: Customer service and help desk functionality
- CDN Services: Content delivery for faster loading times
4. Cookie Management
4.1 Browser Settings
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality, especially voice recording and progress tracking features.
4.2 Platform Cookie Controls
You can manage cookie preferences in your Speaking Genie account settings:
- Essential cookies: Cannot be disabled (required for platform function)
- Analytics cookies: Can be disabled in Privacy Settings
- Preference cookies: Automatically disabled when you log out
- Marketing cookies: Can be opted out in Communication Preferences
5. Cookie Duration
Session Cookies
Deleted when you close your browser or log out
Persistent Cookies
Stored for varying periods (30 days to 2 years) based on purpose
Learning Progress Cookies
Retained for the duration of your subscription plus 90 days
6. Updates to Cookie Policy
We may update this Cookie Policy to reflect changes in technology, legal requirements, or platform features. We'll notify you of significant changes through email or platform notifications.
7. Contact Us
If you have questions about our cookie practices or need help managing your preferences, please contact us:
Speaking Genie Privacy TeamEmail: info@speakingenie.com
8. Cookie List
For a complete list of cookies currently in use on our platform, including their purpose and duration, please visit your account's Privacy Settings page or contact our privacy team.